IceBear

Product design studio · Bratislava & remote across Europe

Senior product design for complex, regulated digital products.

IceBear is Martin Puškáč's independent studio — helping finance, insurance, legal-tech and enterprise teams turn difficult problems into products people can use, and teams can actually build.

Nielsen Norman Group UX Certified. 12+ years of product design across banking, insurance, legal-tech and enterprise software.

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What I do

Where IceBear is most useful.

Finance & regulated products

Investment platforms, risk tools and client-facing journeys where the interface has to explain consequential decisions clearly.

Legal-tech & AI-supported workflows

Document-heavy processes and AI-assisted review, designed so the expert stays in control of the decision.

Enterprise & internal tools

Dense data, multiple user roles and systems people rely on to do real work every day.

Discovery & product definition

Clarifying a complex problem before anyone commits to a solution — useful while requirements, workflows or direction are still uncertain.

Selected work

Complex products, made clearer.

Much of this work sits under NDA. What's below is the shape of it — full case studies are available on request.

01 / Enterprise · Customer-experience analytics

Reimagining a data-heavy enterprise platform

Lead Product Designer, 2023–2024. A dense analytics platform used to understand customer experience across many data sources, by tens of thousands of daily users across hundreds of brands. I helped move it away from dashboard-first thinking toward workflows built around what people actually needed to understand and act on.

Confidential engagement · full case study on request

02 / Banking · Decision support & internal tools

Internal tools for a global bank's wealth-management teams

Complex internal banking tools where advisers compare opportunities, weigh risk and act on large volumes of financial information without losing context. IceBear designed Smart Risk and an internal support application directly for Credit Suisse. Martin's broader background here includes investment-platform work recognised with the Celent 2020 Model Wealth Manager award for Client Experience.

Celent Model Wealth Manager 2020 award

Selected details shown · full case studies on request

03 / Legal-tech · AI-supported workflows

A clearer way to work with complex documents and changing regulation

AI-assisted legal workflows combining documents, structured data and expert review. The design problem was not presenting AI output, but helping users see what the system knew, what needed attention, and where human judgement was still required — as source material and regulation kept changing.

Confidential engagement · full case study on request

Productized service

Release Readiness

A pre-release UX, accessibility and interface review for fintech and regulated product teams — the studio's expertise, turned into a focused, repeatable service.

Visit Release Readiness

Training

IceBear Academy

Practical workshops on Design Thinking, UX and AI-supported product work — the same thinking behind IceBear's client work, for teams who want to build the skill in-house.

Visit IceBear Academy
Martin Puškáč, founder of IceBear

Martin Puškáč

Founder, IceBear

  • Nielsen Norman Group UX Certified
  • IBM Enterprise Design Thinking Practitioner
  • MBA, Cambridge Business School
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Work directly with the senior designer doing the work.

I'm Martin Puškáč, a senior product designer with 12+ years across banking, insurance, legal technology, enterprise software and AI-supported products. The challenge is rarely making an interface look better — it's making complex systems easier to navigate, easier to trust, and easier to make decisions in. I founded IceBear to work directly with product teams on that problem, without agency layers or handed-off delivery.

My work often starts before anyone should be drawing screens: understanding the business context, speaking with users and specialists, and separating symptoms from the underlying product problem. From there I can define the direction, design the critical experience, and stay involved as it moves into delivery. I can join for a focused engagement or stay involved through long-term product evolution, including ongoing design leadership for products such as the analytics platform Rankacy.

Complex products are rarely just an interface problem. I work across product, design and engineering — translating business rules, data structures and technical constraints into workflows people can actually use. A background in front-end development and software architecture helps me design solutions that stay realistic to build.

IceBear is deliberately small. The value isn't scale — it's direct senior involvement and long-term partnerships instead of one-off projects. Clients work with me, not around me.

Contact

Tell me what makes the product difficult right now.

You don't need a finished brief. A short description of the product and the decision in front of your team is enough to start.

Prefer email or a call? Write to martin@icebear.sk or call +421 911 526 183.